Italian psychologist and author of The Power of Kindness, Piero Ferrucci warns against the dangers of “global cooling”. As the pace of our lives increases and there’s more and more technology around us, our communication tends become less and less personal. That is why Ferrucci argues that we need to practice more kindness—for others but ultimately for ourselves. Ferrucci suggests two tools for practicing kindness: empathy and attention. People who are suffering have a hard time making good use of advice, diagnoses, interpretations and interventions, but everyone needs empathy. Once we have the feeling that someone is putting themselves in our shoes, Ferrucci says, we are able to let go of suffering and move toward healing.